Quick response
Respond to customers' needs within 24 hours and provide professional advice. We have established a sound service response mechanism to ensure that customers' problems are resolved in a timely manner.
Precision customization
Provide personalized solutions according to specific customer needs. Our technical team deeply understands the characteristics of customers' industries and offers tailor - made service plans.
Technologically leading
We possess industry - leading technology and equipment resources. We continuously invest in research and development, introduce advanced equipment, and maintain our leading technological position.
Quality assurance
A strict quality control system ensures product quality. There are strict quality inspection standards for every link from raw material procurement to finished product delivery.
Professional team
We have an experienced professional team, including senior engineers, mold designers and technical experts, to provide customers with comprehensive service support.
Continuous improvement
Continuously improve service processes and quality standards to enhance customer satisfaction. We regularly collect customer feedback to optimize the service experience.
Value - added services
Product design consultation
We provide customers with suggestions for optimizing product structure design, improving mold manufacturing efficiency and product quality. Our design team has extensive industry experience and can help customers optimize product structure and reduce manufacturing costs.
Process optimization
Analyze and optimize the existing production process to reduce costs and improve efficiency. We provide customers with optimal process parameter suggestions through CAE simulation analysis and actual production data.
Quality inspection
Provide comprehensive product quality inspection services to ensure compliance with industry standards. We have advanced precision testing equipment such as CMMs (Coordinate Measuring Machines) and video measuring instruments to ensure product quality.
Technical support
Provide customers with comprehensive technical support and training services. Our team of technical experts can offer on - site technical support, remote assistance and regular training services.
Mold maintenance
Provide professional mold maintenance and servicing to extend the mold's service life and ensure production stability. We develop personalized maintenance plans and carry out preventive maintenance to reduce downtime.
Rapid prototyping
Provide rapid prototyping services to shorten the product development cycle. We have a dedicated rapid prototyping production line that can complete sample production and testing in a short time.
Packaging and transportation
Provide professional mold packaging and transportation services to ensure that the mold is not damaged during transportation. We adopt shock - proof and moisture - proof packaging solutions and track logistics information throughout the process.
Production capacity improvement
Help customers improve production efficiency and capacity through process improvement and equipment optimization. We provide production line optimization plans to maximize equipment utilization.
Service process
Demand communication
Thoroughly understand customer needs and provide preliminary solution suggestions. Our technical experts will communicate in detail with customers to understand product requirements, technical parameters and delivery time.
Scheme design
Formulate detailed technical plans and project plans. Based on customer needs, we optimize product design, design the mold structure, and draw up a detailed project schedule.
Development and implementation
Carry out mold design and manufacturing as planned. Use advanced CAD/CAE/CAM technologies for mold design and high - precision CNC machining centers for manufacturing.
Testing and verification
Test and adjust the mold to ensure that product quality meets the standard. Conduct trial - mold production, comprehensively inspect product dimensions, appearance, and performance to ensure they meet customer requirements.
Delivery and acceptance
Deliver the product and have it accepted by the customer. After completing all testing and verification, package and deliver the product, and assist the customer with the acceptance work.
After - sales service
Provide comprehensive after - sales support services. Establish customer files, conduct regular follow - ups, provide technical support and maintenance services to ensure the smooth progress of customer production.